help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge 3 has gone blank

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-30-2021 05:32 - last edited on ‎06-30-2021 06:15 by Fitbit Moderator

‎06-30-2021 05:32 - last edited on ‎06-30-2021 06:15 by Fitbit Moderator

My screen has gone blank and not responding to resetting? 

 

 

 

 

Moderator edit: subject for clarity/label 

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-30-2021 06:13 - edited ‎06-30-2021 06:14

‎06-30-2021 06:13 - edited ‎06-30-2021 06:14

Hello @Julieparker. Welcome to the community forums! 

 

Thank you for the detailed information. At this time, I'd recommend visiting the following thread for tips and recommendations on how to help with screen inconveniences. 

 

If the tips don't help, I recommend contacting our Support Team. You can contact them through chat or over the phone by clicking in the link provided in the thread or you can click here to get connected. Note that phone wait times have been longer than normal, so I recommend initiating a chat.

 

On a side note, I've moved your post to the Other Charge Trackers board to keep our forums organized.  

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
Best Answer
0 Votes