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Fitbit Charge 3 has lines on screen

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‎08-02-2020 13:25 - last edited on ‎09-15-2020 11:05 by Fitbit Moderator

‎08-02-2020 13:25 - last edited on ‎09-15-2020 11:05 by Fitbit Moderator

My charge 3 has a few horizontal lines across the screen. I have tried a short and long reset but neither have worked. Please could you advise on what I do now

Thanks 

 

 

Moderator edit: subject for clarity

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‎08-03-2020 19:06

‎08-03-2020 19:06

Welcome to the Fitbit Community, @HeatherT1981.

 

I am sorry to hear your Charge 3 has horizontal lines across the screen. Thanks for trying to resolve this and I am here to help. Since the steps you tried didn't help, I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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