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Fitbit Charge 3 stopped recording steps

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‎06-05-2021 09:18

‎06-05-2021 09:18

After recent update, my Fitbit charge, 3 has stopped recording steps. I have done all the reboots, reinstall etc, but still nothing. Any ideas?

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‎06-06-2021 19:11

‎06-06-2021 19:11

Welcome to the Fitbit Community, @Chrg3KM.

 

I'm sorry to hear about the difficulties experienced with your Fitbit Charge 3. Thank you for trying to resolve them before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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