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Fitbit Charge HR charging issues

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‎03-16-2020 17:25 - last edited on ‎09-06-2020 21:10 by Fitbit Moderator

‎03-16-2020 17:25 - last edited on ‎09-06-2020 21:10 by Fitbit Moderator

Hi Im having issues with my fitbit charging.

it first happened a few weeks ago and with a lot of fiddling around i managed to get it to charge.  

as long as it didn't run out of battery it was fine.   It has now ran out of battery and wont charge at all.

who can I call or send it to to be looked at or repaired

thanks

 

 

Moderator edit: updated subject for clarity

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‎03-17-2020 05:27

‎03-17-2020 05:27

@Masha, it's great to see you in our Fitbit Community! Regarding the charging issues that your Fitbit device is experiencing, I was able to get in touch with our Support team and was told that they will reply to your email soon in order to follow up and assist you accordingly. Please keep an eye on your email account.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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