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Fitbit Charge screen pixelated

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Hello,

I got this issue for 1 week. Even after fully charge, the screen is still unable.

The clock seems to be alive still. It is charging and synchronizing.

 

What should I do?

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2 REPLIES 2

@oc42   There's no photo in your post, but I see a corrupted screen as your profile picture.  It looks like a Charge 2 with a corrupted screen.  Please restart your device 2-3 times to see if that helps.  Unfortunately, a corrupted screen is often a sign of a device failure.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hello, thanks for your reply.

 

(Yes, I was unable to upload a photo so I put it as my profile picture.)

So, basically you're telling me the watch is dead and I just have to throw it in the trash?

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