Fitbit app not showing map after run

[CharlotteLC]

For the last six or seven runs I've done with my Charge 2, the Fitbit ap isn't recording the run on a map. It is acting as if my phone was not with me on my run, or as if the GPS was not turned on.

I am setting up the app before a run as I have always done since purchasing the device. The Charge 2 is connected to the phone via bluetooth. The GPS signal is strong. Location services are turned on on my phone.

Any ideas gratefull received!

[runob]

I also got this on my last 2 runs. Charge 2 loses connection with the phone after 2 minutes (you see it on the watch). If I open the fitbit app again it reconnects. Rebooting phone makes no difference. It seems like a problem with the latest update of the app?

[runob · Accepted solution]

Reinstalling the app seems to have fixed it.