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Fitbit date and time is wrong and won't scroll

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‎05-25-2020 17:26 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎05-25-2020 17:26 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

I recently charged my fitbit after it had been dead for about a week. After charging it, the date and time are both wrong and the screen won't scroll. I've restarted it three times and no change. I've also tried to sync it to my phone and the loading bar won't get past about halfway. Any ideas?

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‎06-23-2020 09:18

‎06-23-2020 09:18

Hi @avaamity you mention phone, but no model of phone?

Where is this loading bar that you mention, on the Fitbit app or on the Charge HR?

The date and time gets set during the next sync.

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