help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not recording heart rate and battery dies within 30 min

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-27-2020 17:29 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

‎07-27-2020 17:29 - last edited on ‎09-15-2020 13:06 by Fitbit Moderator

My Fitbit all of a sudden 3 days ago turned off and would not turn back on. Now after many attempts to restart is not recording my heart rate and the battery does not even last 30 min despite charging up to 100%

Best Answer
Labels:
0 Votes
0 REPLIES 0