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Fitbit notifications display wrong name

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‎09-23-2019 11:58 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-23-2019 11:58 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

I have my Fitbit synced with my Samsung S10+.  I get notifications but they are wrong. For example, it will say a name in my contact list but when I answer my phone it is not the person whose name appeared on my Fitbit notification.

How can I correct this?

Thanks

 

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‎09-24-2019 00:35

‎09-24-2019 00:35

This is a known bug that fitbit are looking into. Keep an eye on the following thread where they are posting updates:

 

https://community.fitbit.com/t5/Android-App/Text-Msgs-only-show-Sender-s-name/td-p/3637357

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