help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Foors function

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-14-2020 13:53 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

‎01-14-2020 13:53 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

My floors function is not showing any measurements on my device

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-15-2020 01:35

‎01-15-2020 01:35

Your fitbit tracks floors by measuring changes in air pressure through a small hole in the back of the fitbit. If this hole becomes blocked then it can cause this problem.

 

Try cleaning it will, for example, an old toothbrush or a can of compressed air. Don't poke anything into the hole though as this can cause more problems.

Best Answer
0 Votes