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GPS is ALL WRONG!!

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‎07-30-2020 09:33 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-30-2020 09:33 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

Since moving my Fitbit account over to a new phone my GPS tracking is wildly inaccurate. The GPS is working fine in maps and other apps. How can I re-calibrate the way the GPS functions in Fitbit? 

I'm using a Charge 2 Fitbit and I never had difficulties with it on my old phone.

Thank you. 

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2 REPLIES 2

‎07-31-2020 09:17

‎07-31-2020 09:17

Sorry, there is no calibration of the GPS connection available.

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‎08-04-2020 10:37

In response to SunsetRunner

‎08-04-2020 10:37

Thank you for getting back to me.
Can you let me know how to disconnect the GPS from my Fitbit app since it
cannot be calibrated. The wildly inaccurate GPS readings is making me
crazy.

Thank you,

Shannon Mang
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