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GPS not connecting

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‎07-23-2022 07:37 - last edited on ‎12-14-2022 14:07 by Fitbit Moderator

‎07-23-2022 07:37 - last edited on ‎12-14-2022 14:07 by Fitbit Moderator

GPS has suddenly stopped connecting on my Charge 4, meaning I'm not getting a map at the end of my workout. Have checked settings, done reboots, reinstalled app, etc, but no luck. This appears to be a common problem with the Charge 4. Is there any way it can be fixed, or should I get my money back? The watch is just 4 months old. 

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‎07-29-2022 18:07

‎07-29-2022 18:07

Hi, so i had this same issues lately, have you ever change your charge 4 clock faces? just try to install the default clock face again and try to connect your gps, it works for me. I think there are some clock faces that had bugs and cause the gps not working, just try different clock faces or the default one until the gps work✌️

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