help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Green LED Broken

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2020 23:22 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

‎01-16-2020 23:22 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

Hello The wondering if anyone could help? The Green LED on the back of my charge 3  doesn'tflash anymore and is not picking up my heart rate. I've tried troubleshooting first, it did nothing, I tried restarting, then clearing out date, again nothing, then I tried deleting the Fitbit from the app and resyned. So I'm still wondering if anyone could help ?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-15-2020 01:03

In response to aankrom25

‎08-15-2020 01:03

Got the same issue!

View best answer in original post

Best Answer
0 Votes
4 REPLIES 4

‎01-16-2020 23:38

‎01-16-2020 23:38

Now my screens not showing any data 😂

Best Answer
0 Votes

‎03-07-2020 13:06

‎03-07-2020 13:06

Same, my Fitbit is no longer reading my heart rate and the green led lights stopped flashing.  I’ve rebooted and resynched and the heart rate settings are turned on.  I need help!!

Best Answer
0 Votes

‎08-15-2020 01:03

In response to aankrom25

‎08-15-2020 01:03

Got the same issue!

Best Answer
0 Votes

‎08-15-2020 01:07

In response to Shavis

‎08-15-2020 01:07

Me too and now it wont retain its charge either. 

Best Answer
0 Votes