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Heart rate not registering

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Continually getting (- -) displayed next to my heart rate on my device. Open up my app and it works again. If having an adverse affect on all my stats now. 

Contacts are cleaned daily, device is charged regularly, band is located in the right position, band is on tight enough, been through all troubleshooting options suggested in similar issues and still not working. 

I take it the charge 2 is reaching the end of its shelf life and this is an attempt to encourage an upgrade? 

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 Just awake this morning and it’s been like this all night. 

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