help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I change my Charge 3 clock face?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-28-2020 11:23 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-28-2020 11:23 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

Today I replaced my Charge 3 as the old one wasn't working properly.  I'm trying to change the clock face, but when I follow the online instructions I only get faces that are not compatible with the Charge 3.  How can I find and install one that works?  I don't like the one that it came with.

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-14-2020 06:30

‎06-14-2020 06:30

Welcome to the Community, @Carolemhhi.

 

Regarding your inquiry, to change you clock face make sure you followed these steps:

  1. With your device nearby, in the Fitbit app, tap the Today tab 
     
    > your profile picture > your device image.
  2. Tap Clock Faces  > All Clocks.
  3. Browse the available clock faces. Tap the clock face you want and tap Select to install it.
  4. Sync your device to see the change.

 

Also, a screenshot of the error you are seeing would be great.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes