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How do I change the time on Charge 3?

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‎05-21-2022 12:27 - last edited on ‎05-25-2022 06:13 by Fitbit Moderator

‎05-21-2022 12:27 - last edited on ‎05-25-2022 06:13 by Fitbit Moderator

how do I change the clock? After charging the time was wrong

 

 

Moderator edit: updated subject for clarity. 

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‎05-21-2022 12:34 - edited ‎05-21-2022 12:36

‎05-21-2022 12:34 - edited ‎05-21-2022 12:36

Hello @sesrhonda 

Your time is synced to your mobile device. Try this…open your a Fitbit app and swipe down on the page to manually sync your Fitbit. If that doesn’t work go to your Bluetooth settings on your mobile device and make sure your Fitbit shows on the list of connected devices. If you want you can try turning your Bluetooth off and on again to see if that resolved the time issues. If your still having issues you can restart your Fitbit Charge 3 to see if that helps. Look here to see how it’s properly done: https://help.fitbit.com/articles/en_US/Help_article/1186.htm. You will not lose any of your data performing a restart
😃Let me know if this answers your question. Keep me posted 

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‎05-21-2022 12:34 - edited ‎05-21-2022 12:36

‎05-21-2022 12:34 - edited ‎05-21-2022 12:36

Hello @sesrhonda 

Your time is synced to your mobile device. Try this…open your a Fitbit app and swipe down on the page to manually sync your Fitbit. If that doesn’t work go to your Bluetooth settings on your mobile device and make sure your Fitbit shows on the list of connected devices. If you want you can try turning your Bluetooth off and on again to see if that resolved the time issues. If your still having issues you can restart your Fitbit Charge 3 to see if that helps. Look here to see how it’s properly done: https://help.fitbit.com/articles/en_US/Help_article/1186.htm. You will not lose any of your data performing a restart
😃Let me know if this answers your question. Keep me posted 

Best Answer