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How do I restart my Charge 3 device?

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How do I turn the fit bit off to reboot it

 

 

 

Moderator edit: subject for clarity/label

 

 

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@Jobbins without knowing which Charge model, I'll point to the help doc on restarting.  . 

 

I've also moved your post rather then hijack the subject. Feel free to edit the subject of toys thread. 

 

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Hello @Jobbins. Welcome to the community forums! @Rich_Laue It's great to see you around and thanks for your great input! 

 

@Jobbins It would be great if you can provide more details. In the meantime, you can also perform a long restart to your Charge 3. For the long restart, you will need to follow the steps below: 

 

  1. Connect the device to the charging cable. 
  2. While the device is plugged into the charging cable, press and hold the button down for 15 seconds. 
  3. The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration. 
  4. The device turns off.
  5. The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur. 
  6. Remove the device from the charging cable. The device shuts down.
  7. Important: Plug the device into the charging cable again.

On a side note, I've moved your post to another board to keep our forums organized. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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