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How do I turn off screen wake?

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‎01-29-2020 10:06 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

‎01-29-2020 10:06 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

I've looked online and apparently this was a fairly recent change, because the menu no longer has this as a toggle option. How can I turn this feature off now? 

Thanks!

 

 

Moderator edit: subject for clarity

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‎01-29-2020 10:24

‎01-29-2020 10:24

Maybe this is what you are already doing, but try:

hold in left side button a few seconds; look for 'Screen Wake'; tap to toggle on or off.  If don't see Screen Wake, try scrolling up or down.

If you have recently added any Fitbit Pay options, I'm not sure how that affects 'Screen Wake' position - might have to scroll right or left to see it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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3 REPLIES 3

‎01-29-2020 10:24

‎01-29-2020 10:24

Maybe this is what you are already doing, but try:

hold in left side button a few seconds; look for 'Screen Wake'; tap to toggle on or off.  If don't see Screen Wake, try scrolling up or down.

If you have recently added any Fitbit Pay options, I'm not sure how that affects 'Screen Wake' position - might have to scroll right or left to see it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-29-2020 10:28

In response to JohnnyRow

‎01-29-2020 10:28

That worked perfectly.
Thanks so much for the prompt response!
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‎01-30-2020 10:44

In response to MaximMan

‎01-30-2020 10:44

Welcome to the Community, @MaximMan and @JohnnyRow, thanks for the input.

 

I am glad to see here that our friend replied to your screen wake inquiry. If there is anything else we can help you with, do not hesitate to post it.

 

Keep the stepping up! 😉

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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