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Losing pixel lines

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‎03-29-2022 11:13 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

‎03-29-2022 11:13 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

HI, Mt fitbit 4 is losing pixel lines in the top 25% of the screen which makes it impossible to see massages and steps etc. I have tried the long restart with no improvement. 

This is the second one as Fitbit replaced yhe previous one for the same issue. Can I change this again?

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‎03-29-2022 19:02

‎03-29-2022 19:02

@SheenaHaig , Nice to see you here. Thank you for you report and question. 

 

You should contact our Support team to check your warranty status. Please give us a call or chat with us. 

Click here to get connected. 

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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