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Lost setup after recharging

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‎09-07-2020 09:13 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎09-07-2020 09:13 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

Charge 2 battery died.  After charging, it is asking to be setup!?!

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‎09-09-2020 16:47

‎09-09-2020 16:47

Sounds like it was reset on accident. (Could have been through the button being pushed when put on charge.)

 

You can re-setup the device without losing your data. It's constantly syncing to the app if you've been connected via Bluetooth. 

 

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