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Missing dongle

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‎12-28-2019 19:03 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎12-28-2019 19:03 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

I got this for christmas and it does not have a dongle

 

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3 REPLIES 3

‎12-28-2019 19:15

‎12-28-2019 19:15

Fitbits don't come with dongles anymore because most people don't need them now.  The only time they are needed is if you are using computer as sync device, and it is not running Windows 10 with bluetooth.

If you do need one, the Fitbit Store has them refurbished for $6.95

https://www.fitbit.com/shop/accessories/wireless-sync-dongle

or you can probably find one on Amazon.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-29-2019 11:02

In response to JohnnyRow

‎12-29-2019 11:02

Thank you. May daughter set it up for me

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‎12-29-2019 14:44

In response to cridge16

‎12-29-2019 14:44

I assume you did not get a 4 year old Charge HR but one of the trackers that currently are being sold. 

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