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My Charge 3 battery is draining quickly

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Why does my brand new charge 3 drain so fast, it starts draining immediately and only lasts a few hours, and before you ask yes I have tried resetting and turning off notifications

 

Moderator edit: all-caps

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community, @scarlet2583.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for trying to get them resolved before contacting us.

 

To extend your Fitbit device's battery life, we recommend following these instructions.

 

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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