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My Fitbit Charge stopped working

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‎09-16-2019 13:44 - last edited on ‎11-19-2020 10:12 by Fitbit Moderator

‎09-16-2019 13:44 - last edited on ‎11-19-2020 10:12 by Fitbit Moderator

My fitbit only show the date and time. Does anyone know what the problem is?

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‎09-19-2019 10:25

‎09-19-2019 10:25

Welcome to the forums!

 

The charge is pretty old so it could be at end of life.

 

But try a restart do it 3 times

If it does not help contact support. Use the Help link at the top of the forum

Community Council Member

Wendy | CA | Moto G6 Android

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