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My tracking times are wrong?

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‎03-01-2020 14:57 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎03-01-2020 14:57 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

Hi guys 

I walked for 35 mins tonight and my fitbit has tracked only 22 mins, this happens frequently, I am. Synced with WW and therefore this affects my fit points. I have restarted my charge HR but it hasn't helped, any ideas? 

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‎03-01-2020 14:58

‎03-01-2020 14:58

I forgot to mention that I do not hold onto the bars on the treadmill and know to swing my dominant hand when walking. 

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‎03-15-2020 16:59

In response to Cherylaw

‎03-15-2020 16:59

Treadmill is not an auto detectable activity, did you manually start the tracking. 

When you say 22 minutes, are these active minutes or minutes of tracked activity?

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