help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

New dashboard?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2022 01:21 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

‎01-04-2022 01:21 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

Is there a new Charge 4 dashboard? Mine hasn’t synched since December 24 and there’s a new dashboard that’ has big tiles that you have to scroll through instead of everything on the screen at once. I don’t know how to synch using the new layout.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-04-2022 04:24

‎01-04-2022 04:24

Hello @EllieEm and welcome to the Community forum.  Fitbit hasn't changed the mobile dashboard.  Please try the following:

  • Delete the Fitbit app
  • Restart your phone
  • Re-download the Fitbit app

If this doesn't fix your display, can you post a screenshot and let us know if you are using an Android or iPhone?

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer