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I have been trying to connect with an actual person to help me and it doesn’t seem Fitbit is available!!! I would like answers with regards to my husband’s screen which is simply not there at all anymore! It went from the white lines to nothing! I have tried all the suggestions; plug in, turn on, hold buttons, etc. It is broken. This is clearly a defect because I have seen the number of posts with regards to it. My warranty ran out dec2019, but feel like some compensation is owed...It is unacceptable to sell a product that stops working after 15mos. Fitbit customer service, please contact me.

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 Fitbit won't contact you, so why don't you get with them? Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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