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‎04-03-2019 19:16 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎04-03-2019 19:16 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

My Fitbit suddenly stopped receiving notifications from my phone. It’s showing that it’s synced, my Bluetooth is on and connected to my Fitbit, I’ve reset everything a few times even, to no avail. Anybody have any other advice before I contact the company?

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‎04-03-2019 20:33

‎04-03-2019 20:33

I'm having the same issue. I noticed it after my phone did an upgrade. Please share what you find out.

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‎06-05-2019 16:00

‎06-05-2019 16:00

Did you find a solution? My Fitbit charge 2 stopped receiving notifications a few days ago. I don’t know what to do about it. 

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‎06-05-2019 16:11

In response to NayanaDevi

‎06-05-2019 16:11

It did start working again. I was toggling between the options on the Fitbit itself and it brought up notification and it said they were off even though the app on my phone said they were on. So I tapped it and it turned them back on. I had tried everything from restarting the Fitbit, disconnecting it and re connecting it and repeatedly switching notifications on, but nothing worked until that. Good luck!
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‎06-05-2019 16:49

In response to DrRito

‎06-05-2019 16:49

Awesome. Worked! I see you can turn off notifications directly on the fitbit without having to go through the app. Good to know.
Thanks for the answer!

Namaste
Nayana Devi
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