help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not syncing properly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2019 05:45 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-25-2019 05:45 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Strangest thing.  I charged my Fitbit last night and now it is 2 1/2 hours behind in time.  And it also did not sync to any of my devices (phone, laptop computer, desk top computer or tablet).  All formats show the last time it was synced (and the last time there is any information) is from Thursday.  Any suggestions?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-25-2019 06:19

‎02-25-2019 06:19

My charge2 IS NOT syncing. Not to other devices, nor does it have the correct date or time. How can I get it to resync?

Best Answer
0 Votes