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Not syncing

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‎11-23-2019 15:26 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-23-2019 15:26 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

My charge 2 not syncing since november 10th .... relinking seems not to work either, I see others also in the same situation... would fitbit care to comment.

 

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‎11-23-2019 16:26

‎11-23-2019 16:26

Try the troubleshooting steps in THIS help article.

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‎11-23-2019 23:15

In response to SunsetRunner

‎11-23-2019 23:15

Many thanks, will give this a go...phil

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