help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notification icon showing new message

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-17-2019 10:18 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎03-17-2019 10:18 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

On my FitBit app the notification is red indicating a new message but there is no new messages, just old ones how can I clear this out?

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎03-17-2019 14:09

‎03-17-2019 14:09

What kind of notification? If it is a cheer, taunt or message from someone they won't clear until you read them.

Best Answer
0 Votes

‎03-17-2019 14:23

In response to SunsetRunner

‎03-17-2019 14:23

Sent from my iPhone
Best Answer
0 Votes

‎03-17-2019 21:30

In response to SunsetRunner

‎03-17-2019 21:30

Just regular milestone notification 

Best Answer
0 Votes