Notification service not running Huawei P20 Pro

[swarren98]

I'm no longer getting notifications on my Charge 3, and when I go into the app it tells me that notification service is not running and I need to restart my phone. I have not only restarted my phone but also reset everything multiple times, made sure everything was up to date, etc. It only seems to fix the issue for a few hours and then it's back to no notifications. The app doesn't seem to be syncing as frequently as it used to either. HELP!

[SteveH · Accepted solution]

It sounds like you may be affected by an ongoing bug with notifications on Huawei phones. Keep an eye on the following thread where Fitbit are posting updates:

https://community.fitbit.com/t5/Android-App/Huawei-phone-brand-not-receiving-notifications-and-notif...