04-12-2017
10:19
- last edited on
04-29-2021
10:57
by
AndreaFitbit
04-12-2017
10:19
- last edited on
04-29-2021
10:57
by
AndreaFitbit
I reset my Fitbit as it was not recording my hourly steps. The reset worked well for that but now my text and phone notifications are not coming in on my Fitbit.
Moderator edit: updated subject for clarity and label.
Answered! Go to the Best Answer.
04-12-2017 10:59
04-12-2017 10:59
@Harron, is your Fitbit tracker a Charge 2? If so, check to ensure that Notifications did not get disabled on it. Press & Hold the side button for about 3 seconds to toggle Notifications from Off to On.
04-12-2017 10:59
04-12-2017 10:59
@Harron, is your Fitbit tracker a Charge 2? If so, check to ensure that Notifications did not get disabled on it. Press & Hold the side button for about 3 seconds to toggle Notifications from Off to On.
04-13-2017 07:14
04-13-2017 07:14
That worked, thanks!!
04-14-2017 19:16
04-14-2017 19:16
Thank you so much! That was the exact problem. All good now!
05-13-2017 04:17
05-13-2017 04:17
I had the same issue. Thanks
05-13-2017 04:18
05-13-2017 04:18
I had the same issue. I didn't even know you turned notifications on and off from the side button.. thanks
07-07-2017 18:15
07-07-2017 18:15
Thank you SO much! I didn't know about the side button's ability to affect notifications! I really appreciate it! How did you learn this? Is there a place I need to do some reading to learn more tricks? Thanks again!
07-10-2017 20:55
07-10-2017 20:55
09-04-2017 15:22
09-04-2017 15:22
I am unable to receive phone and text notifications on my Fitbit mad cuz there's no screen where's the freaking screen
09-07-2017 16:05
09-07-2017 16:05
OMG this was awesome news tyvm I have been trying to figure out why I can't get text or caller ID on my Blaze and I did this and it worked
09-07-2017 17:57
09-07-2017 17:57
03-15-2019 18:53
03-15-2019 18:53
I am not getting my messages or does not show name of contact on phone calls. My screens just says "message" but no message to read. When a phone call is coming in it says "unknown". Also I do not have it hooked up to any music and it gives a name of artist and seems it is using up my battery charge much faster. HELP!!
12-16-2019 10:00
12-16-2019 10:00
I'm having the same issue with my Alta HR. I changed phones and now my text and phone alerts are not being received. Checked all the settings on my Moto z4 as well as the Fitbit app and they all seem to be correct.