help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Replacement charge 2 not pairing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2019 20:57 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-16-2019 20:57 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

I received my charge 2 replacement today and it won’t pair

i called support and they said they were aware of the problem and would send another one

i see from threads on here it’s a on going problem what do I need to do to get a charge 2 that works

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-16-2019 21:01

‎01-16-2019 21:01

I received my replacement charge 2 today… It wouldn’t pair... I called support and they said they would send another and they were aware of the problem... From the threads I read on here this is been going on for a while and they’re aware of it… What do I need to do to get a charge 2 that actually works

Best Answer
0 Votes