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‎11-17-2019 12:55 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-17-2019 12:55 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Hi all, 

I have a new Fitbit and want to reset my old one so I can pass it to some else to use. I have follow the instructions online where I plug it in and press for 2 second and so on. But it isn’t re-setting. Any advise please. 
Thanks

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2 REPLIES 2

‎11-17-2019 14:12

‎11-17-2019 14:12

Hi @Laxmooth   check out this article - click - for instructions. Be sure to remove the device from your account, too.

Stepping in the U.S.A. since September 2013. Android 14

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‎11-17-2019 15:28

In response to Odyssey13

‎11-17-2019 15:28

Thank you for the link 

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