Response to email asking if I received a satisfactory response to my questions

[Podunk]

The response I received from the Fitbit community was consistent with prior experience. It was also consistent with my experience with the Fitbit Customer Service. Problems I have had I’ve also been experienced by other members of the community and have not been addressed in a timely manner or communicated why they could not be corrected or made   Again I offered to speak with anyone at Fitbit call Ken address problems with the app and it’s ease of use for people who are blind or otherwise reading disabled.Fitbit has been made aware of my problems by way of the community

[JohnnyRow]

If you received a questionnaire for Fitbit, you might want to re-check if on the forum is really where they were asking for a response.  I don't really know, but would doubt anyone from Fitbit sending out a questionnaire would search through all posts here looking for responses.

[Podunk]

I responded the way I did because of the way the email was written. I believe that the true purpose was to get me to click on one of the responses as being helpful and addressing my concerns.. just clarified my response. Thank you,

Sent from my iPhone