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Run times are different when using Public Preview

‎04-16-2026 14:40 - last edited on ‎04-21-2026 07:03 by Fitbit Moderator

‎04-16-2026 14:40 - last edited on ‎04-21-2026 07:03 by Fitbit Moderator

I've been tracking my runs with my watch recently, and I noticed in the App with this new "public preview" that the run times are different depending on which view of the app I am in, why?! (Some are a whole minute different)

Moderator Edit: Clarified subject

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‎04-21-2026 07:18

‎04-21-2026 07:18

Hi there, @Kf630. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I will do my best to help you with this!

If you have connected a third party app or device that has the same data as your Fitbit or Pixel device, you may notice that the Preview app shows different values than your device. The Preview app is reconciling and merging data from your multiple sources to give you a more complete view of your health. Above each graph in the app, you can see relevant data sources and filter to see data for each. These capabilities are not available on your device.

For more information, see this post and this help article. 

Maria | Community Moderator, Fitbit


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‎04-21-2026 07:42

In response to MarreFitbit

‎04-21-2026 07:42

Thank you for the information, unfortunately that doesn't explain the discrepancy.

The data is GPS tracked on my Charge 6 watch and I verified on both versions of the app that is the data source (it says Charge 6 and user entered, but I didn't manually enter any data). I do not use any other external fitness trackers or devices that would be tied in, so there are no external data sources. Yet for some reason in the public preview version of the app, the run time/paces/etc are all different than in the legacy version. 

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