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Say chin and refreshing

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‎05-19-2020 02:02 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

‎05-19-2020 02:02 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

Had the Fitbit for approx two years, no problems walk and swim with it.

today it wouldn’t refresh or synch, so decided to take it off the phone Bluetooth and reconnect it- the phone acknowledges it found the tracker but cant connect now any ideas

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‎05-19-2020 06:38

‎05-19-2020 06:38

Are you sure you only removed it from the phones bluetooth? If so, then open the Fitbit app and let it sync.

Removing from the phones bluetooth is one one of the steps to try with a sync issue.

You should not be able to reconnect through the phone.

Once you open the Fitbit app, the app will ask for permission to reconnect the tracker..

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