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Scratched screen

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‎08-22-2019 09:13 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

‎08-22-2019 09:13 - last edited on ‎09-08-2020 13:33 by Fitbit Moderator

I wear my fitbit Charge 2 all the time and wore it while working int he garden and the screen now all scratched up and I can hardly read it.  Can the screen be replaced?  Are their screen protectors for fitbit?  

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‎08-23-2019 13:53

‎08-23-2019 13:53

Hello @Spry1, welcome to the Community Forums! 

 

I appreciate the details that were shared in your post, sorry for the situation with the screen of your Charge 2 device. Let me share with you that it's not possible to replace only the screen of your device, however, I've contacted our Customer Support team on your behalf to receive further assistance directly with them. That said, please keep an eye to your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they get in touch with you, let me know if you have any additional questions.

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