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Screen won't turn on automatically

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‎02-19-2019 06:21 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-19-2019 06:21 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

When I lift my wrist and twist it towards me the screen won't automatically turn on. I have to hit the button. Very annoying as I have only been using it 6 weeks. Am I doing something wrong?

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3 REPLIES 3

‎02-19-2019 10:40

‎02-19-2019 10:40

Go to your Charge 2 settings in the app and make sure "Quick View" is ON.

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‎02-19-2019 19:40

In response to SunsetRunner

‎02-19-2019 19:40

Sent from my iPad
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‎02-20-2019 07:52

In response to JoGurt

‎02-20-2019 07:52

What was "sent from your ipad"?

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