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Setup Problem Of Charge 2

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‎07-17-2019 02:52 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-17-2019 02:52 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

Hello I am having problem while I setup the charge 2 after the pin setup after few minutes it shows."sorry the setup is taking longer than usual.Please be patient.We are on it" and shows try again.Please somebody help me plz😭

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‎07-19-2019 19:26

‎07-19-2019 19:26

Hello @Kevin_amin thanks for bringing this to my attention, welcome to the Community Forums. My apologies for the delay in responding your post.

 

Seems odd that you're experiencing setup difficulties with your Charge 2. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if there's a missing requirement that's preventing the setup process to be completed. Then, move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.

 

I'll be here if you need anything else, please keep me posted. 

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