Sleep Stages Not Being Tracked

[SunsetRunner]

Fitbit stopped recording sleep stages 7 nights ago, it has worked continually since I first purchased it.

heart rate being recognized and synced with the Fitbit app

the LEDs are blinking

I do see the simplified sleep record 

Fitbit is being worn in the same way as previously 

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @SunsetRunner. Welcome to Community Forums.

I appreciate the information shared. I'd recommend you check these articles, How do I track my sleep with my Fitbit device? and How do I track heart rate with my Fitbit device?. 

Also you can follow these steps to restart your device.

Hope this helps.

[SunsetRunner]

Hi,

restarting the Fitbit did not resolve the issue it made issue worse as device did not produce even a simplified sleep score. Has my Fitbit developed a fault.

[LucioFitbit]

Hi there @SunsetRunner., it's good to see you in the Community.

Thank for this information. Have you checked you have the latest update of the Fitbit Firmware and OS of your mobile device?

I'll be around.

[SunsetRunner]

Hi,

what is the latest version I am on 20001.100.76.

if this is not latest how do I update

[SJRDSJRD · Accepted solution]

I have exactly the same problem since two weeks. Firmwate is up to date and nothing has changed furthermore…

[SunsetRunner]

Hi, 

I did not see you respond to my previous reply.

 I have been resetting my Fitbit twice daily and last night the Fitbit recorded my sleep pattern correctly, to early to say if the issue has now resolved itself.

[SJRDSJRD]

The app had two updates this week but still no sleep score for almost three weeks now. Starting to question what the added value of premium is without the sleepscore. Seems like € 8,99 thrown away..