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Sleep tracker stopped working for Charge 2

7 hours ago

7 hours ago

My Charge 2 stopped tracking my sleep after a recent update. Any suggestions how to get this back?

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5 hours ago

5 hours ago

@meroad   The Charge 2 is a Legacy Device.  Here is Fitbit's Legacy Device Policy.  An unsupported device as old as a Charge 2 may not work smoothly after an app update.  Some Charge 2 users have issues with exercise tracking and heart rate zones, too.  It might not be possible to get your sleep tracking back. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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