Sleep tracking missing on home screen

[Bridget1949]

Hi can anyone help me, I use to be able to track my sleep pattern and hours slept but it’s completely gone  off my home screen. 
thank you 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Bridget1949, welcome to the Community Forums.

Thanks for bringing this to our attention. To better assist you with this, can you please clarify if you're talking about the Fitbit app or your Charge 3 today screen when you say that it's gone off your home screen? When was the first time you experienced this situation and how many times since then? Which phone are you using with your Fitbit device?

Looking forward to your reply. 

[Maroe222]

For me it was not only the sleep tracker, but also steps and activity to in the Fitbit app.


Sent from Yahoo Mail for iPhone

[Bridget1949]

Hi Ricardo it’s been about 2 weeks that I can’t track my sleep pattern , yes it’s the Fitbit charge 3 I’ve had the watch since June. I am using a iPhone 8 , thanks for reply 

[Bridget1949]

That’s not good 😔 

[Bridget1949]

My steps have also gone as well , Incan see my steps on my watch but not on the app, so sleep and steps not there .

[Susanne1965]

I have the same problem. I have an Android phone and today, the sleep information has suddenly disappeared from the fitbit app. I tried deleting and reinstalling the Fitbit app, but the option to log sleep is no longer available in the app. 

[Bridget1949]

Hi Susanne  I have did the exact same and still doesn’t work. I wonder why this has happened.