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Steps Erased

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‎06-17-2019 21:49 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

‎06-17-2019 21:49 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

Hiya 🙂

 

Just got my fitbit working again (wouldn't charge but support helped me get it back up and running - yay)

And it was seemingly working just fine - even made it to 10k steps while at the gym.

Got home and set it to sync and not only are my steps not showing up but it's now not tracking any steps - I've literally shook the fitbit around and nothing. (Wait there are 4 steps showing up now that ts plugged into my laptop... four after a full day of wearing it.)

 

Yes, my timezone is correct - I double checked.

 

Help!

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