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Steps from Strava-workouts not counting in challenges

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‎02-13-2018 06:04 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎02-13-2018 06:04 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

I have a very expensive sportwatch with many possibilities that I use tracking my workouts. I use my Charge 2 for daily steps and exercises. Why is it then that Fitbit has integration with 3rd party apps like Strava but maps, heart rate are not shown in the Fitbit app, and steps are not counted in challenges?

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3 REPLIES 3

‎02-13-2018 12:27

‎02-13-2018 12:27

Helo @SunsetRunner to see what syncs between Fitbit and third parties, please see this thread

 

As for steps and challenges, this is explained in the Challenge FAQ

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‎02-19-2019 17:51

In response to Rich_Laue

‎02-19-2019 17:51

Has this problem been resolved or updated? When I run and connect to the strava app, the steps show up on my fitbit app & watch but those steps during my run do not count towards my challenges. 

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‎02-20-2019 04:56

In response to CJohnst2

‎02-20-2019 04:56

Welcome to the community @CJohnst2 as for challenge steps, third party apps, and Challanges, please follow the link I posted above.

Manually added steps or steps from a third party app will not sync to the Challange

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