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Strange data results

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‎07-09-2020 22:51 - last edited on ‎09-16-2020 08:43 by Fitbit Moderator

‎07-09-2020 22:51 - last edited on ‎09-16-2020 08:43 by Fitbit Moderator

Hi. I bough my Charge 3 3 months ago and it has been fine up this week. On Monday it recorded that I had 8000 steps (which was OK but 1400 activity minutes an 140000 calories.. I’ve had the similar strange reading for the last couple of days. Yesterday I did a 5k run. It didn’t record the run and said I had done 3000 steps but then my activity shot up to 900 minutes.

I’ve rebooted the Charge and reinstalled the app on my iPhone but it appears I’m still having the same issue.

thanks

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‎07-09-2020 22:52

‎07-09-2020 22:52

Typo charge is only 3 months old

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