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Sync issue

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‎10-05-2019 07:07 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎10-05-2019 07:07 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

My device is paired but wont sync with app. I tried unpairing and removing then redownloading app. 

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‎10-06-2019 00:20

‎10-06-2019 00:20

The usual things to try when you get syncing issues are:

 

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

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