Syncing

[Gimgem]

Cannot get my app and fitbit to sync? 

Anything i can try? 

[SteveH]

The usual things I try when I get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through Fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

[Gimgem]

Hi Steve,

Thanks for you message, turned my phone off and restarted it, my fitbit finally sync. Did that before but it didn't work,  did this time. Technology!.... 

Thanks again

Gemma