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Unable to change Charge 3 clock face

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I cannot change the clock face. The app is constantly upload the clock face even before I can select it to download.  I've re downloaded the app and still doesn't work.  My fitbit is syncing fine. 

 

 

Moderator Edit: Clarified subject

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Welcome to the Community, @Katie20201.

 

Thanks for troubleshooting this clock face issue. I would like to know if you keep experiencing this? If so, I recommend taking a look at the help article: How do I change the clock face on my Fitbit device? and make sure you have followed the instructions provided there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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