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Unable to update Charge 2

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‎02-08-2023 00:36 - last edited on ‎02-09-2023 16:52 by Fitbit Moderator

‎02-08-2023 00:36 - last edited on ‎02-09-2023 16:52 by Fitbit Moderator

Just got my old charge 2 out and charged it to give to someone , the app says update but when I try says cant comment with website

Done the whole turn phone and  lue tooth etc on and off re pair etc  but just doing nothing although app says update won't do it

 

 

Moderator edit: updated subject for clarity. 

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‎02-14-2023 06:28 - edited ‎07-12-2023 06:37

‎02-14-2023 06:28 - edited ‎07-12-2023 06:37

Hi there, @irvinea. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Charge 2 before reaching out. 

In addition to the steps you've done so far, please see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-14-2023 06:28 - edited ‎07-12-2023 06:37

‎02-14-2023 06:28 - edited ‎07-12-2023 06:37

Hi there, @irvinea. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Charge 2 before reaching out. 

In addition to the steps you've done so far, please see Why can't I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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